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How We Handle Your Personal Data

At tokyo77 login, we collect only the data we need to run your account, process your deposits through DANA, OVO, GoPay and QRIS, and keep your sessions secure.

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records securedAccount data access requests answered within 14 daysNo data sold to third-party advertisersCookie preferences managed from your account settings
tokyo77 login How We Handle Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data Rights

If you need to request a copy of your data, ask us to correct an error, or want to understand how a specific piece of information…

Live Chat Connect with our privacy support team directly through the live chat widget in your…
Email Privacy Desk Send a detailed data request or deletion enquiry to our dedicated privacy email address.
Account Settings Panel Navigate to Settings → Privacy in your account to download a copy of your…
DATA PROTECTION PRACTICES

How We Keep Your Information Safe

Our data handling practices are designed around the principle that your information exists to serve your account, not our marketing.

Encryption Standards

All personal data — including DANA and OVO transaction records — is encrypted using AES-256 at rest. Data in transit between your device and our servers is protected by TLS 1.3, preventing interception during login or payment steps.

Cookie Controls

We use strictly necessary cookies to maintain your session, and optional analytics cookies that you can disable at any time via the cookie preference centre in your account settings. We do not place advertising cookies without your explicit consent.

Account Security

Two-factor authentication is available on every account and we recommend enabling it immediately after opening your account. Suspicious login attempts trigger an automatic session lock and an email alert to the address on file.

Data Retention Policy

We hold your active account data for the duration of your membership. After an account is closed, we retain only the records required by applicable Indonesian financial regulation, then delete remaining personal data on a rolling schedule.

Third-Party Data Sharing

We share transaction references with GoPay and QRIS processors solely to clear your payment. We do not sell, rent or trade your personal information to data brokers, advertisers or any unaffiliated third party under any circumstances.

Your Rights & Requests

You have the right to access, correct, port or request deletion of your personal data. Submit a verified request via live chat or our privacy email desk; we confirm receipt within 24 hours and resolve it within 14 days.

Privacy Policy Questions Answered

The questions below cover what our Indonesian account holders ask us most often about data collection, storage, cookie use and the steps to exercise their rights. If your question is not covered here, our privacy desk is reachable around the clock via live chat.

We collect your name, email address, date of birth and country of access at registration. Once you deposit via DANA, OVO, GoPay or QRIS, we also log transaction references and timestamps needed to reconcile your account balance.

Log in and go to Settings → Privacy, then select 'Download my data'. Alternatively, contact our privacy desk by email or live chat with your account ID and a verified request. We deliver the file within 14 calendar days.

No. We share payment references only with DANA, OVO, GoPay and QRIS processors to clear your transactions. Your personal data is never sold, rented or passed to advertising networks or unaffiliated data brokers.

Open Settings → Privacy in your account dashboard and click 'Cookie Preferences'. You can disable analytics cookies while keeping the strictly necessary session cookies that allow you to stay logged in and place deposits.

Active account data is held for the lifetime of your membership. After closure, we retain only the transaction records required by Indonesian financial regulation, then delete remaining personal data on a scheduled purge cycle.

Yes. Submit a deletion request through live chat or our privacy email desk with your account ID. Where local law permits full erasure, we complete it within 14 days; records required by regulation are retained for the statutory period only.

Every payment record is stored encrypted with AES-256 and transmitted only over TLS 1.3 connections. Transaction references are visible solely to our finance team and the relevant payment processor — no other party has access.